Support

Help with Vidona.

Skadi Oy · Finland

Fastest way to reach us: email hello@vidona.app. Vidona is on the App Store — a rating or review there helps too, but for anything that needs a reply, email is best.

Which cities work?

Vidona shows departures where it has a transit-agency feed: Helsinki (HSL), London (TfL), Berlin-Brandenburg (VBB), and Rome (Roma Mobilità). If you open the app outside a covered area, the board will be empty — that's expected, not a bug. More cities are on the way.

Where do the widgets and Spotlight results show up?

Add a Vidona widget to your Home Screen or Lock Screen to see your next departure without opening the app (widgets are ad-free). Stops you've saved are searchable straight from Spotlight, and you can reach them with Siri Shortcuts.

The nearby board shows a stop that's far away

The board re-centres as you move. If it looks stale, pull down to refresh, and make sure Location is allowed for Vidona in iOS Settings. If a clearly far-away stop still appears, email us with the city and roughly where you were.

How do I save a stop?

Open a stop and tap the star to pin it. Pinned stops appear on the home screen sorted by how close you are, and become searchable from Spotlight.

Battery and data

Vidona uses location and motion only while it's open, and is built to keep data use low — it's meant to be usable while roaming abroad. Closing the app stops the sensing.

Ads and consent

Vidona is free and supported by ads. You can review or change your ad-consent choice any time from the About screen. See the privacy policy for what's collected.

Still stuck?

Email hello@vidona.app with your device model, iOS version, city, and a screenshot if you have one. We read everything.